Support

Unbroken – Support

Need help with Unbroken? Email prabhpreetsinghh@gmail.com and include your iPhone model and iOS version. I usually reply within 2 business days.

GETTING STARTED

How do I start a challenge?
Open the app, choose how many days your challenge will last (21 days minimum), then build your daily checklist. Tap "Start day 1" and your challenge begins today.

How does the streak work?
A day counts as complete when every item on that day's checklist is ticked. Your streak is the number of complete days in a row. If today isn't finished yet, your streak counts up to yesterday, so it won't reset until the day is over.

YOUR CHECKLIST

How do I add an item?
On the Today screen, tap "+ Add item to the checklist," or go to the Plan tab and tap "+ Add item." New items count from the day you add them, so days you've already finished stay complete.

How do I remove an item?
Go to the Plan tab and tap the × next to the item. It's removed from today onward, and your past days keep their record.

What does "Log a number" do?
Turn it on for anything you want to measure, like weight, pull-up reps, water or sleep. That item gets an input box each day, and it ticks itself off as soon as you enter a value. Clearing the value unticks it.

Where do I see my charts?
Tap the chart icon next to any number item on the Today screen, or open the Progress tab to see every chart, plus your current streak, best streak and completion rate.

I forgot to tick something yesterday. Can I fix it?
Yes. Tap any past day of your challenge in the calendar on the Today screen to open that day's checklist and edit it. Tap "Back to today" when you're done.

REMINDERS

How do I turn on reminders?
Tap "Turn on reminder" on the Today screen, or go to the Plan tab and turn on Evening reminder. You can choose the time there too. The reminder tells you how many items are left and doesn't send if your list is already done.

I'm not getting reminders.
Open your iPhone's Settings app, tap Notifications, then Unbroken, and make sure Allow Notifications is on. Reminders are scheduled a week ahead each time you open the app, so open Unbroken at least once a week to keep them coming.

YOUR CHALLENGE

Can I change the length of my challenge?
Yes. In the Plan tab, use + or − under Challenge length. It can't go below 21 days or below the day you're currently on.

What happens when my challenge ends?
The Today screen shows your final results. To begin a new challenge, go to the Plan tab and tap "Delete this challenge and start a new one." Your checklist items carry over to the new challenge, so you don't have to re-enter them.

How do I start over?
Go to the Plan tab and tap "Delete this challenge and start a new one." This permanently deletes your logged days.

YOUR DATA

Where is my data stored?
Only on your iPhone. Unbroken has no accounts and no servers, and it collects nothing. See the Privacy Policy for details.

Will I lose my progress if I get a new phone?
Your Unbroken data is included in your iPhone's iCloud or computer backup. If you set up your new iPhone from a backup, your progress comes with it.

What if I delete the app?
Deleting Unbroken deletes all of its data from your phone. This can't be undone unless you restore your phone from a backup made before you deleted it.

Still need help? Email prabhpreetsinghh@gmail.com